ABOUT ECA
Communication is the foundation of everything ECA does. As an association working to identify and champion Europe’s rising cybersecurity companies, ECA’s entire purpose depends on its ability to reach people: members, partners, and often organisations that are not yet part of its network. That work is built on reputation, so email is not just a channel to get right operationally; it’s a channel that has to be impeccable, because anyone receiving a message that claims to be from ECA needs to be able to trust that it genuinely is.
THE CHALLENGE
For years, ECA suspected that some of its emails simply weren’t arriving. The team was careful about email hygiene and did its best to follow good practice, but outreach to contacts at larger, corporate organisations kept running into trouble. Messages would go quiet with no bounce and no clear explanation, leaving the team unable to tell whether a contact had chosen not to respond, had never received the email at all, or had been reached by someone impersonating ECA instead. For an association whose credibility with the companies it champions is central to its mission, that uncertainty was more than an inconvenience it was a reputational risk the team couldn’t afford to leave unmanaged.
This wasn’t a new problem. ECA had been looking for a solution since its earliest days as an association, and it took several years of searching before the team found a service built to solve it.
FINDING DMARCDKIM.COM
ECA came across DmarcDkim.com through the 2026 European Cyber Security Mapping, when the company was integrated into it and the fit was immediate. From the first conversation, Annika and her partner took the time to explain, in plain language, what was going wrong with ECA’s email setup and why it mattered. That clarity, paired with genuinely good advice, is what made the collaboration feel right from the start.
THE SOLUTION
DmarcDkim.com reviewed ECA’s DMARC, DKIM, SPF and MTA-STS setup across its different email providers and corrected the misconfigurations that were quietly undermining deliverability the standards that tell the world which servers are actually allowed to send mail in ECA’s name. They translated the resulting authentication reports into a clear picture of exactly who was sending on ECA’s behalf, and put continuous DNS monitoring in place so any change or breakage is caught the moment it happens, rather than discovered after a campaign has already failed.
Just as important to the team was how approachable the platform itself is. Even in self-serve mode, updating deliverability settings is genuinely easy, and the monitoring dashboard presents ECA’s authentication status in a way that’s clear to everyone on the team, not only the technically minded. Combined with pricing that never felt out of reach for an association of ECA’s size, it made DmarcDkim.com feel like a service built for teams like ECA’s, not just for large enterprises with dedicated security staff.
THE RESULT
ECA now knows, with confidence, that its emails are being delivered and that no one else is able to send in its name. Reaching corporate contacts previously the most fragile part of ECA’s outreach is no longer a source of uncertainty, and ongoing monitoring means new issues surface quickly instead of going unnoticed. For an association whose credibility is central to its mission of championing Europe’s cybersecurity companies, that combination of deliverability and protection against impersonation has made a real difference.
The team has been recommending DmarcDkim.com to other organisations ever since the collaboration began, pointing them to a service ECA spent years looking for before finding it.
“Communicating by email is the most important thing for us that’s just what it means to be an association. We need to be able to reach people, including people who aren’t in our network yet. We were looking for this kind of help since the very beginning of ECA, and it took us years to find it. Annika and her partner were so generous in explaining everything and giving us the best advice at every step, and their platform was genuinely easy to set up. We’re so happy and thankful to have them, and we’d recommend them to anyone struggling with email deliverability.” Andrea Vaugan, Co-Founder and General Manager, ECA
ABOUT DMARCDKIM.COM
DmarcDkim.com is a Berlin-based email authentication platform. Because email was never built with a way to verify who actually sent a message, criminals can impersonate a company’s domain to target its customers, partners and staff. Standards such as DMARC, DKIM, SPF and MTA-STS make it possible to tell the world which servers are allowed to send mail on a domain’s behalf, but implementing them by hand is slow and easy to get wrong. DmarcDkim.com analyses the reporting data these standards produce, turns it into a clear picture of who is sending mail for a domain, and guides organisations past the common implementation pitfalls with DNS monitoring that catches any change or breakage the moment it happens. Fully hosted in the EU and GDPR-compliant, DmarcDkim.com is used by enterprises, midsize companies and MSPs protecting entire client portfolios, and publishes ongoing research on authentication adoption across 1.25 million+ domains at dmarcdkim.com/dmarc-adoption.
